Deskside Support Engineer

JOB DESCRIPTION

* Flexible and autonomous
* Good attention to detail and ability to show initiative
* Ability to plan and prioritise workload and perform under pressure
* Willing to work flexibly and with enthusiasm
* Upper intermediate English
* Driving Permit preferable
* Flexible to work during weekends/public holidays or after business hours on rare occasions

Core Competencies

Every position requires Attitude, Concern for Quality, Integrity/Values, Diversity and Safety besides the following:

* Problem Solving
* Good communication skills
* Teamwork
* Patience with the Customer at all times
* Attentiveness to the customers feedback
* Ability to use “Positive Language”
* Good time management skills
* A Calming Presence
* Goal Oriented
* Ability to handle surprises
* Willingness to learn

Key Indicators

Key indicators are a way of demonstrating the range and depth of a job through quantifiable factors:

* Team player
* Office business environment
* Production environment